If you notice that information about a club or course is incorrect, you can easily request an update. Clubs occasionally go through changes, such as renaming, adding new courses, or updating their websites. While we strive to provide the latest and most accurate data, some updates may be required.
This guide will show you how to report an issue and request a correction.
Having up-to-date club and course information ensures that players can accurately plan their rounds and access the right details about their favourite courses. Keeping this information accurate benefits the entire golf community.
Report an Issue
What to do: Submit a ticket to request an update.
How to do it:
Navigate to the Clubs page within the app.
Scroll to the bottom of the screen.
Tap 'Found an Issue?'.
Provide details about the incorrect information (e.g., incorrect club name, missing course, outdated website, etc.).
Submit your request.
💡 Pro Tip: The more details you provide, the quicker we can verify and process your request.
FAQs
Q: How long does it take for my requested changes to be updated?
A: Updates typically take a few days, but timing may vary depending on verification.
Q: What if the club has multiple errors?
A: You can include all the necessary corrections in a single request for faster processing.
Q: How will I know when the information is updated?
A: We will update the information as soon as we can, and the changes will reflect in the app automatically. You will receive a push notification and email when the changes are complete.
📩 Need more help? Contact support using the messenger.